:root{--paper:#f3f0e8;--ink:#202321;--brick:#a44a32;--sage:#687369;--line:#cbc7bc;--white:#fff;--max:1240px}*{box-sizing:border-box}html{scroll-behavior:smooth}body{background:var(--paper);color:var(--ink);margin:0;font:16px/1.6 Inter,Arial,sans-serif}h1,h2,h3{letter-spacing:0;margin:0;font-family:Manrope,Arial,sans-serif;line-height:1.06}h1{font-size:clamp(2.8rem,7vw,6.8rem);font-weight:600}h2{font-size:clamp(2rem,4vw,3.8rem);font-weight:600}h3{font-size:1.25rem}p{margin:0 0 1rem}a{color:inherit;text-decoration:none}[hidden]{display:none!important}:focus-visible{outline:3px solid var(--brick);outline-offset:2px}.dark :focus-visible,.site-footer :focus-visible,.button-on-dark:focus-visible{outline-color:#fff}.skip-link{z-index:100;background:var(--ink);color:#fff;padding:14px 20px;font-weight:600;position:absolute;top:0;left:-9999px}.skip-link:focus{left:0}.lang-note{right:max(24px,calc((100vw - var(--max))/2));background:var(--ink);color:#fff;max-width:280px;padding:10px 14px;font-size:.82rem;position:absolute;top:72px}.site-header{height:84px;padding:0 max(24px,calc((100vw - var(--max))/2));border-bottom:1px solid var(--line);z-index:10;background:#f3f0e8f5;justify-content:space-between;align-items:center;display:flex;position:relative}.brand{font:700 1.55rem Manrope}.brand span{color:var(--brick)}.site-nav{align-items:center;gap:24px;font-size:.9rem;font-weight:600;display:flex}.site-nav a.active{color:var(--brick)}.lang{cursor:pointer;background:0 0;border:0;font:600 .8rem Inter}.nav-toggle{background:0 0;border:0;width:42px;height:42px;display:none}.nav-toggle span{background:var(--ink);width:24px;height:2px;margin:6px auto;display:block}.button{border:1px solid var(--brick);background:var(--brick);color:#fff;cursor:pointer;justify-content:center;align-items:center;min-height:52px;padding:15px 22px;font:600 .92rem Inter;display:inline-flex}.button:hover{background:#843925}.button-small{min-height:42px;padding:10px 16px}.button-secondary{color:var(--ink);border-color:var(--ink);background:0 0}.button-on-dark{color:#fff;border-color:#fff}.text-button{cursor:pointer;background:0 0;border:0;padding:14px 0;text-decoration:underline}.eyebrow{text-transform:uppercase;letter-spacing:.12em;color:var(--brick);margin-bottom:18px;font-size:.72rem;font-weight:700}.hero{border-bottom:1px solid var(--line);grid-template-columns:1.15fr .85fr;min-height:calc(100vh - 84px);display:grid}.hero-copy{padding:clamp(50px,7vw,110px) max(24px,calc((100vw - var(--max))/2));flex-direction:column;justify-content:center;padding-right:6vw;display:flex}.hero-copy h1 span{color:var(--brick)}.lede{color:#4a4d49;max-width:650px;margin:30px 0;font-size:clamp(1.05rem,2vw,1.35rem)}.hero-actions{flex-wrap:wrap;gap:12px;display:flex}.hero-media{background:url(https://images.unsplash.com/photo-1503387762-592deb58ef4e?auto=format&fit=crop&w=1600&q=85) 50%/cover;min-height:560px;position:relative}.passport-media{background-image:linear-gradient(#2023210d,#2023212e),url(https://images.unsplash.com/photo-1600585154340-be6161a56a0c?auto=format&fit=crop&w=1600&q=85)}.hero-note{background:var(--ink);color:#fff;width:min(420px,90%);padding:26px 30px;position:absolute;bottom:0;left:0}.band{padding:90px max(24px,calc((100vw - var(--max))/2))}.band.dark{background:var(--ink);color:#fff}.band.white{background:#fff}.section-head{grid-template-columns:1fr 1fr;gap:40px;margin-bottom:55px;display:grid}.section-head p{max-width:520px}.grid-3{background:var(--line);border:1px solid var(--line);grid-template-columns:repeat(3,1fr);gap:1px;display:grid}.feature{background:var(--paper);min-height:240px;padding:36px}.feature .num{color:var(--brick);font:600 2.2rem Manrope}.feature h3{margin:42px 0 12px}.dark .grid-3{background:#464943;border-color:#464943}.dark .feature{background:var(--ink)}.split{grid-template-columns:1fr 1fr;min-height:540px;display:grid}.split-image{background:50%/cover}.split-content{flex-direction:column;justify-content:center;padding:80px clamp(28px,7vw,100px);display:flex}.split-content p{max-width:560px;margin:28px 0}.page-hero{padding:90px max(24px,calc((100vw - var(--max))/2)) 60px;border-bottom:1px solid var(--line)}.page-hero h1{max-width:1000px;font-size:clamp(2.8rem,6vw,5.6rem)}.page-hero p{max-width:680px;margin-top:28px;font-size:1.2rem}.steps{counter-reset:steps}.step-row{border-top:1px solid var(--line);grid-template-columns:100px 1fr 1fr;gap:40px;padding:40px 0;display:grid}.step-row:before{counter-increment:steps;content:"0" counter(steps);color:var(--brick);font:600 1rem Manrope}.intake-wrap{padding:60px max(24px,50vw - 490px) 100px}.intake-form{border:1px solid var(--line);background:#fff}.form-progress{background:#e5e2da;height:4px}.form-progress span{background:var(--brick);height:100%;transition:width .3s;display:block}.form-step{padding:clamp(28px,6vw,70px);display:none}.form-step.active{display:block}.form-step h2{margin-bottom:38px;font-size:clamp(1.9rem,4vw,3rem)}.fields{grid-template-columns:1fr 1fr;gap:24px;display:grid}.fields label{text-transform:uppercase;letter-spacing:.05em;font-size:.8rem;font-weight:700}.fields .wide{grid-column:1/-1}.fields input,.fields select,.fields textarea{border:1px solid var(--line);width:100%;color:var(--ink);background:#faf9f5;border-radius:0;margin-top:8px;padding:14px;font:400 1rem Inter}.fields textarea{resize:vertical}.check{align-items:flex-start;display:flex;text-transform:none!important;letter-spacing:0!important;font-weight:400!important}.check input{width:20px;margin:4px 12px 0 0}.form-step>.button,.form-actions{margin-top:38px}.form-actions{justify-content:space-between;align-items:center;display:flex}.form-status{color:var(--brick);margin-top:20px}.faq details{border-top:1px solid var(--line);padding:24px 0}.faq summary{cursor:pointer;font:600 1.08rem Manrope}.faq details p{color:#555;max-width:780px;margin:16px 0 0}.legal{max-width:820px}.legal h2{margin:45px 0 12px;font-size:1.55rem}.site-footer{background:var(--ink);color:#fff;padding:55px max(24px,calc((100vw - var(--max))/2));grid-template-columns:1fr auto;gap:35px;display:grid}.inverse span{color:#d96e50}.footer-links{gap:24px;display:flex}.fine{color:#aeb2ac;border-top:1px solid #414440;grid-column:1/-1;padding-top:24px;font-size:.8rem}.success{text-align:center;justify-content:center;align-items:center;min-height:70vh;padding:40px;display:flex}.success>div{max-width:720px}.success h1{margin-bottom:25px;font-size:clamp(2.8rem,6vw,5rem)}@media (width<=850px){.site-header{height:72px}.nav-toggle{display:block}.site-nav{background:var(--paper);border-bottom:1px solid var(--line);flex-direction:column;align-items:stretch;padding:24px;display:none;position:absolute;top:72px;left:0;right:0}.site-nav.open{display:flex}.lang{padding:12px}.lang-note{max-width:none;margin-top:4px;position:static}.hero{grid-template-columns:1fr;min-height:auto}.hero-copy{padding-top:70px;padding-bottom:70px}.hero-media{min-height:55vh}.section-head,.split{grid-template-columns:1fr}.split-image{min-height:380px}.grid-3{grid-template-columns:1fr}.feature{min-height:auto}.step-row{grid-template-columns:55px 1fr}.step-row p{grid-column:2}.fields{grid-template-columns:1fr}.fields .wide{grid-column:auto}.site-footer{grid-template-columns:1fr}.footer-links{flex-wrap:wrap}}@media (width<=480px){h1{font-size:2.75rem}.band{padding-top:65px;padding-bottom:65px}.page-hero{padding-top:65px}.hero-actions .button{width:100%}.form-step{padding:26px 20px}.form-actions{gap:16px}.form-actions .button{flex:1}}.nav-account{font-size:.9rem;font-weight:600}.auth-wrap{justify-content:center;align-items:center;min-height:calc(100vh - 84px);padding:60px max(24px,50vw - 280px);display:flex}.auth-card{border:1px solid var(--line);background:#fff;width:100%;max-width:560px;padding:clamp(28px,5vw,52px)}.auth-card h1{margin-bottom:14px;font-size:clamp(1.9rem,4vw,2.7rem)}.auth-lede{color:#555;margin-bottom:30px}.auth-form{gap:20px;margin-top:26px;display:grid}.auth-roles{border:0;gap:10px;margin:0;padding:0;display:grid}.auth-roles legend{text-transform:uppercase;letter-spacing:.06em;margin-bottom:10px;font-size:.78rem;font-weight:700}.auth-role{border:1px solid var(--line);cursor:pointer;background:#faf9f5;align-items:flex-start;gap:12px;padding:14px;display:flex}.auth-role:has(input:checked){border-color:var(--brick);background:#f7ece8}.auth-role input{width:20px;height:20px;accent-color:var(--brick);flex:none;margin:2px 0 0}.auth-role small{color:#5d605b;margin-top:3px;font-size:.85rem;display:block}.auth-field{gap:7px;display:grid}.auth-field label{text-transform:uppercase;letter-spacing:.05em;font-size:.78rem;font-weight:700}.auth-field input{border:1px solid var(--line);width:100%;min-height:48px;color:var(--ink);background:#faf9f5;border-radius:0;padding:12px 14px;font:400 1rem Inter}.auth-hint{color:#6a6d68;font-size:.82rem}.auth-consent{align-items:flex-start;gap:11px;font-size:.9rem;display:flex}.auth-consent input{flex:none;width:20px;height:20px;margin-top:2px}.auth-consent a{text-decoration:underline}.auth-hosted-note{color:#5d605b;margin:-8px 0 0;font-size:.86rem}.auth-fallback{border-top:1px solid var(--line);gap:20px;padding-top:18px;display:grid}.auth-fallback summary{cursor:pointer;color:#5d605b;font-size:.86rem;font-weight:600}.auth-fallback[open] summary{margin-bottom:4px}.auth-pending{border-left:3px solid var(--brick);background:#f7ece8;gap:8px;margin-top:26px;padding:20px;display:grid}.auth-pending h2{font-size:1.2rem}.auth-captcha{justify-content:center;min-height:78px;display:flex}.auth-error{color:#a4321f;min-height:1.4em;margin:0;font-size:.9rem}.auth-ok{color:#2f6b45;min-height:1.4em;margin:0;font-size:.9rem}.auth-verify-note{color:#555;margin:0}.auth-alt{color:#555;margin:22px 0 0;font-size:.92rem}.auth-alt a{font-weight:600;text-decoration:underline}.portal{padding:60px max(24px,calc((100vw - var(--max))/2)) 90px}.portal-loading{text-align:center;color:#6a6d68;padding:120px 24px}.portal-head{flex-wrap:wrap;justify-content:space-between;align-items:flex-start;gap:28px;margin-bottom:44px;display:flex}.portal-head h1{font-size:clamp(2rem,4.5vw,3.2rem)}.portal-lede{color:#555;max-width:620px;margin-top:16px}.portal-status{border-left:3px solid var(--brick);background:#f7ece8;gap:4px;margin-bottom:32px;padding:16px 18px;display:grid}.portal-grid{background:var(--line);border:1px solid var(--line);grid-template-columns:repeat(3,1fr);gap:1px;display:grid}.portal-card{background:#fff;flex-direction:column;gap:14px;min-height:250px;padding:32px;display:flex}.portal-card h2{font-size:1.3rem}.portal-card .button{align-self:flex-start;margin-top:auto}.portal-muted{color:#5d605b;margin:0;font-size:.92rem}.portal-note{color:#6a6d68;border-left:3px solid var(--sage);background:#f5f3ed;margin:0;padding:12px;font-size:.9rem}.portal-item{border:1px solid var(--line);gap:3px;margin-bottom:8px;padding:13px;display:grid}.steps-list{counter-reset:s;gap:12px;margin:26px 0 30px;padding:0;list-style:none;display:grid}.steps-list li{counter-increment:s;border:1px solid var(--line);background:#faf9f5;gap:2px;padding:14px 16px 14px 52px;display:grid;position:relative}.steps-list li:before{content:counter(s,decimal-leading-zero);color:var(--brick);font-size:.9rem;font-weight:600;position:absolute;top:14px;left:16px}.steps-list span{color:#5d605b;font-size:.9rem}.portal-form{max-width:640px;margin-top:8px}.choice-group{border:0;gap:8px;margin:0;padding:0;display:grid}.choice-group legend{text-transform:uppercase;letter-spacing:.05em;padding:0;font-size:.78rem;font-weight:700}.choice-group .req{text-transform:none;letter-spacing:0;color:#6a6d68;font-weight:400}.choice-grid{grid-template-columns:repeat(auto-fill,minmax(210px,1fr));gap:8px;display:grid}.choice{border:1px solid var(--line);cursor:pointer;background:#faf9f5;align-items:flex-start;gap:10px;padding:11px 13px;font-size:.93rem;display:flex}.choice:hover{border-color:var(--brick)}.choice:has(input:checked){border-color:var(--brick);background:#f7ece8}.choice input{width:19px;height:19px;accent-color:var(--brick);flex:none;margin:1px 0 0}.portal-status.is-approved{background:#eaf3ed;border-left-color:#2f6b45}.form-block{border:0;border-top:1px solid var(--line);gap:18px;margin:0;padding:22px 0 0;display:grid}.form-block:first-of-type{border-top:0;padding-top:0}.form-block legend{text-transform:uppercase;letter-spacing:.06em;margin-bottom:4px;padding:0;font-size:.78rem;font-weight:700}.form-block textarea{border:1px solid var(--line);width:100%;color:var(--ink);background:#faf9f5;padding:12px 14px;font:400 1rem Inter}.portal-item-row{justify-content:space-between;align-items:center;gap:14px;display:flex}.portal-item-row a,.portal-item-row>span:first-child{gap:3px;min-width:0;display:grid}.portal-item-actions{flex:none;gap:14px;display:flex}.portal-item:hover{background:#faf9f5}.portal-item small{color:#6a6d68}.portal-facts{grid-template-columns:auto 1fr;gap:6px 16px;margin:0;font-size:.92rem;display:grid}.portal-facts dt{font-weight:700}.portal-facts dd{color:#555;margin:0}.portal-card-wide{grid-column:1/-1}.offer-card{border:1px solid var(--line);gap:7px;margin-bottom:10px;padding:18px;display:grid}.offer-card h3{font-size:1.12rem}.offer-facts{flex-wrap:wrap;gap:22px;margin:4px 0 0;display:flex}.offer-facts div{gap:2px;display:grid}.offer-facts dt{text-transform:uppercase;letter-spacing:.06em;color:#6a6d68;font-size:.72rem;font-weight:700}.offer-facts dd{margin:0;font-size:.94rem}@media (width<=850px){.portal-grid{grid-template-columns:1fr}.portal-head{flex-direction:column}.auth-wrap{padding-top:40px;padding-bottom:40px}}.button[disabled],.text-button[disabled]{opacity:.4;cursor:default;pointer-events:none}.area-nav{border:1px solid var(--line);background:#fff;flex-wrap:wrap;align-items:center;gap:20px;margin-bottom:36px;padding:10px 16px;display:flex}.area-nav-label{text-transform:uppercase;letter-spacing:.12em;color:var(--brick);flex:none;font-size:.72rem;font-weight:700}.area-nav ul{flex-wrap:wrap;gap:4px;margin:0;padding:0;list-style:none;display:flex}.area-nav-link{border:1px solid #0000;align-items:center;gap:8px;padding:9px 14px;font-size:.9rem;font-weight:600;display:inline-flex}.area-nav-link:hover{border-color:var(--line);background:#faf9f5}.area-nav-link.active{background:var(--ink);color:#fff}.area-nav-count{background:var(--brick);color:#fff;justify-content:center;align-items:center;min-width:22px;height:22px;padding:0 6px;font-size:.75rem;font-weight:700;display:inline-flex}.area-nav-link.active .area-nav-count{color:var(--ink);background:#fff}.portal-count{margin:0;font-size:.92rem;font-weight:600}.offer-form{border:1px solid var(--line);background:#faf9f5;gap:16px;margin-top:6px;padding:18px;display:grid}.offer-form-row{grid-template-columns:1fr 1fr;gap:16px;display:grid}.offer-form textarea{border:1px solid var(--line);width:100%;color:var(--ink);resize:vertical;background:#fff;padding:12px 14px;font:400 1rem Inter}.offer-form .auth-field input{background:#fff}.offer-shared{background:#eaf3ed;border-left:3px solid #2f6b45;padding:14px}.response-list{border-top:1px solid var(--line);gap:10px;margin-top:14px;padding-top:14px;display:grid}.response-card{border:1px solid var(--line);background:#faf9f5;gap:8px;padding:16px;display:grid}.response-card h4{margin:0;font:600 1.05rem Manrope}.response-card .eyebrow{margin-bottom:0}.response-accepted{border-left:3px solid #2f6b45}.response-declined{opacity:.62}.offer-card-accepted{border-left:3px solid #2f6b45}.offer-card-declined{opacity:.72}.admin-responses{gap:5px;margin:6px 0 0;padding:0;font-size:.92rem;list-style:none;display:grid}@media (width<=850px){.area-nav{flex-direction:column;align-items:flex-start;gap:10px}.area-nav ul{width:100%}.offer-form-row{grid-template-columns:1fr}}.portal-filter{text-transform:uppercase;letter-spacing:.05em;gap:6px;font-size:.78rem;font-weight:700;display:grid}.portal-filter select{border:1px solid var(--line);min-height:48px;color:var(--ink);background:#fff;border-radius:0;padding:12px 14px;font:400 1rem Inter}.portal-facts-wide{border:1px solid var(--line);background:#fff;flex-wrap:wrap;grid-template-columns:none;gap:8px 32px;margin-bottom:32px;padding:16px 18px;display:flex}.portal-facts-wide dt{text-transform:uppercase;letter-spacing:.06em;color:#6a6d68;align-self:center;font-size:.72rem;font-weight:700}.portal-facts-wide dd{margin:0 18px 0 0;font-weight:600}.portal-section{border-top:1px solid var(--line);margin-top:44px;padding-top:28px}.portal-section h2{margin-bottom:12px;font-size:1.4rem}.portal-section .portal-muted{max-width:70ch;margin-bottom:16px}.portal-section select{border:1px solid var(--line);width:100%;min-height:48px;color:var(--ink);background:#fff;border-radius:0;padding:12px 14px;font:400 1rem Inter}.task-card{border-left:3px solid var(--line)}.task-overdue{border-left-color:var(--brick);background:#fdf6f3}.task-soon{border-left-color:#b4802f}.task-ok{border-left-color:#2f6b45}.history-list{gap:6px;margin:4px 0 0;padding:0;font-size:.92rem;list-style:none;display:grid}.history-list li{border-left:2px solid var(--line);background:#f5f3ed;gap:2px;padding:10px 12px;display:grid}.history-list small{color:#6a6d68}.portal-item small.is-overdue{color:var(--brick);font-weight:600}.portal-status.is-warning{border-left-color:var(--brick);background:#fdf0eb}.portal-status a{font-weight:600;text-decoration:underline}.offer-badge{background:var(--ink);color:#fff;text-transform:uppercase;letter-spacing:.06em;align-self:start;margin:0;padding:5px 10px;font-size:.74rem;font-weight:700;display:inline-block}.offer-card-maintenance{border-left:3px solid var(--ink)}.portal-note.is-provider{background:#eaf3ed;border-left-color:#2f6b45}.portal-status.is-quiet{border-left-color:var(--sage);background:#f5f3ed}.unit-card{border-left:3px solid #2f6b45}.unit-vacant{border-left-color:var(--sage);background:#faf9f5}.portal-note.is-warning{border-left-color:var(--brick);background:#fdf0eb}.offer-facts dd small{color:#6a6d68;font-weight:400}